Last updated 13 August 2019
Specifically, in Australia, ESA is bound by the Australian Privacy Principles (APPs) in the Privacy Act which regulate how organisations such as ESA may collect, use, disclose and store personal information, and how individuals may access and correct personal information held about them.
“Personal data” is anything that discloses your identity, that is unique to you. For example: a name, an identification number, location data or an online identifier. It also includes “personal information” as defined in subsection 6(1) of the Privacy Act:
“information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion.”
The personal data ESA collects may include:
When you register/subscribe to use myfuture services via Single Sign On* or otherwise, complete and submit an electronic form on the myfuture website, contact ESA or send feedback via the ‘contact us’ form, ESA may collect the following personal data:
*Single Sign On enables users to gain access to the myfuture website without having to log in each time. When first connecting to the myfuture website using Single Sign On, a user record will automatically be created for the user. The user record will include the user’s name and email address provided from the relevant school/jurisdiction (Identity Provider) and information provided in the account details screen, which the user must complete. The details provided will be used by ESA to personalise the user experience.
When you use the myfuture website, ESA collects the following information relating to use of the myfuture services:
Usage statistics or patterns obtained from tracking the level and range of interest in the myfuture website are collected in order to improve the myfuture services or develop new services. This information will be connected to a myfuture user’s profile but will be de-identified prior to any use in reports.
ESA may collect your personal data in certain circumstances, including when you:
Sometimes ESA collects your personal data from a third party. For example, ESA may collect your personal data from a relevant jurisdiction in order to enable Single Sign On.
Where it is not impractical or unlawful, you may interact with ESA without identifying yourself or using a pseudonym. As a general principle, you provide ESA with your personal data voluntarily and there are generally no detrimental effects for you if you choose not to consent or to provide personal data. However, there are circumstances in which ESA cannot take action without certain of your personal data. For example, personal data is required to provide you with access to specific web offerings, newsletters or Single Sign On. In these cases, it will not be possible for ESA to provide you with what you request without the relevant personal data and E4A will notify you accordingly.
ESA may use your personal data for the following purposes only ("Permitted Purposes"):
Where you have expressly given ESA your consent, ESA may use your personal data also for the following purposes:
With regard to email communication, ESA will, where legally required, only provide you with such information after you have opted in and provide you the opportunity to opt out anytime if you do not want to receive further communication from ESA.
ESA may share your personal data in the following circumstances:
Otherwise, ESA will only disclose your personal data when you direct ESA or give ESA permission or when ESA is required by applicable law or regulations to do so.
Usage statistics or patterns obtained from tracking the level and range of interest in the website are collected in order to improve and develop myfuture. This information will be connected to a user’s profile but will be de-identified prior to any use in reports.
Google Inc. uses this information for the purpose of evaluating your use of the website, compiling reports on website activity for ESA and providing other services relating to website activity and internet usage. Google Inc. may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google Inc's behalf. Google Inc. will not associate your IP address with any other data held by Google Inc.
ESA will only publish personal data on the myfuture website if it has been collected for this purpose, with your knowledge, or if you have otherwise consented to the disclosure. When giving consent you should be aware that personal data published on the myfuture website is accessible to web users from all over the world.
ESA takes reasonable steps to:
Personal data may be kept on ESA’s personal data technology systems, those of ESA’s contractors or in paper files.
Please note that:
However, ESA may transfer your personal data abroad if required for the Permitted Purposes as described above. This may include countries which do not provide the same level of protection as the laws of your home country (for example, the laws within the European Economic Area or Australia). ESA will ensure that any such international transfers are made subject to appropriate or suitable safeguards as required by the General Data Protection Regulation (EU) 2016/679 or other relevant laws. You may contact ESA anytime using the contact details below if you would like further information on such safeguards.
ESA will also require its agents, consultants and sub-contractors and others who are outside the European Economic Area or Australia and to whom ESA transfers your personal data to ensure a similar level of data protection.
When doing so ESA will comply with applicable data protection requirements and take appropriate safeguards to ensure the security and integrity of your personal data.
If any of the personal data that you have provided to ESA changes, for example if you change your email address or if you wish to cancel any request you have made of ESA, or if you become aware that ESA has any inaccurate personal data about you, please let ESA know by logging into myfuture and going to the ‘Account Details’ page or contact myfuture using the contact information below. ESA will not be responsible for any losses arising from any inaccurate, inauthentic, deficient or incomplete personal data that you provide to it. If you are a Single Sign On user, you:
ESA will delete your personal data when it is no longer reasonably required for the Permitted Purposes or you withdraw your consent (where applicable) and ESA is not legally required or otherwise permitted to continue storing such data.
Subject to certain legal conditions, you have the right to request a copy of the personal data about you which ESA holds, to have any inaccurate personal data corrected and to object to or restrict ESA using your personal data. You may also make a complaint if you have a concern about ESA’s handling of your personal data.
If you wish to do any of the above, please contact ESA using the contact information below. ESA may request that you prove your identity by providing ESA with a copy of a valid means of identification in order for ESA to comply with its security obligations and to prevent unauthorised disclosure of data.
ESA will consider any requests or complaints which it receives and provide you with a response in a timely manner. If you are not satisfied with ESA’s response, you may take your complaint to the relevant privacy regulator. ESA will provide you with details of your relevant regulator upon request.
If you have any questions, comments, concerns or complaints about ESA’s privacy practices for myfuture services, you can contact ESA by:
ESA will do its best to address and resolve any issues you raise. If you are not satisfied with ESA’s response you may take your complaint to the Office of the Australian Information Commissioner.